Privacy Policy

1. Introduction

Neo Automations LLC ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website (www.neoautomations.ai) and use our contact services.

2. Information We Collect

We only collect information that you voluntarily provide to us, including:

• Contact Information: Name, email address, company name, and any project details you submit through our contact form.
• Technical Data: Standard server logs, IP addresses, and browser types necessary for website security and functionality.

3. How We Use Your Information

We use the collected information strictly for business purposes:

• To respond to your inquiries and provide engineering quotes.
• To communicate with you regarding active or prospective system integration projects.
• To protect our website from spam, bots, and malicious activity.

4. Third-Party Services, Analytics & Tracking

We use trusted third-party services to ensure site security and understand how our website is used. We do not sell your personal data to marketers.

4.1 Cloudflare Turnstile (Security)

We use Cloudflare Turnstile to protect our contact forms from automated spam. Turnstile may analyze traffic data (such as IP addresses and browser characteristics) to verify that you are a human. This data is processed in accordance with Cloudflare's Privacy Policy .

4.2 Microsoft Clarity (Analytics)

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement .

4.3 Cookies & Consent

We use a Consent Management Platform to give you control over non-essential tracking cookies. You can choose to accept or decline analytics cookies when you first visit our site, and you can update your preferences at any time using the cookie widget.

5. Data Retention

We retain your contact information only for as long as necessary to fulfill the purposes outlined in this policy, establish a business relationship, or comply with legal obligations.

6. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Neo Automations LLC

200 Rivers Edge Dr, Suite 320
PMB#4743
Medford, MA 02155
(781) 732-1138